Maintaining your communal spaces
Our Estates Services team work hard to make sure that your communities* are well looked after.
We do this by:
- Cleaning communal areas, such as grassed areas and communal hallways
- Looking after the communal gardens
- Window cleaning of communal areas
- Removing litter and bulky waste from land owned by Wellingborough Homes
- Dealing with graffiti
- Repairs to shared areas
- Making sure that fire safety equipment is in good working order
Gardening – we will:
- Tell you how often communal grass will be cut
- Maintain communal grassed areas and areas within Wellingborough Homes’ ownership
- Prune shrubs when appropriate
- Consult you about how high you want your shrubs and hedges to be
- Weed shrubbed areas and cut hedges
- Weed hard paved areas (such as parking bays) and remove any litter
- Remove rubbish from grassed areas and gardens
- Carry out minor pruning to trees
- Carry out major work to trees when health and safety regulations recommend that we do so
Your communities – we will:
- Remove graffiti within 10 working days of it being reported and remove offensive graffiti within 24 hours of it reported
- Tell you how best to get rid of unwanted furniture and white goods such as washing machines and fridges
- Remove illegally dumped furniture or white goods within 10 working days of being told about it
- Report and arrange for repairs to be taken out to communal areas as soon as we become aware of them
- Regularly inspect estates during estate walkabouts and record our checks
- Complete gritting during adverse weather conditions
- If dogs are causing problems, work with dog owners to make sure they keep to their tenancy agreement
- Help individual customers and community groups to deal with community issues
Cleaning of communal areas – we will:
- Clean all communal areas and windows at regular intervals
- Vacuum carpets and mop vinyl floors
- Clean hard surfaces such as window frames and skirting boards
- Clear litter from inside the block and the entrance area
- Make sure our operatives fill in the cleaning log which is displayed in the communal area
- Regularly test and maintain fire alarms
- Complete monthly inspections of communal areas
*We only maintain areas that are owned by Wellingborough Homes